Amazon Alexa: Help and Support

Alexa routines allow you to automate multiple tasks using a single trigger. You can create a list of actions that will happen after one of these triggers: voice, schedule, device, location, and alarm. For the coffee machine, you can include one of these actions in a routine:

• turn on the coffee machine
• turn off the coffee machine
• prepare one of several popular beverages (espresso, cappuccino, coffee, café latte, or latte macchiato)
• To prepare a beverage, the machine either needs to be already turned on, or you need to include turning it on in the routine. If you include both turning on and then preparing a beverage in the routine, you need to also include a “wait time” of at least 55 seconds, so that the
  machine can rinse when it turns on

Examples of routines

* Turn on your coffee machine with your morning routine so it’s warmed up and rinsed by the time you get to the kitchen (“Alexa, good morning”)
* Make sure your coffee machine is turned off at night by adding it to your bedtime routine (“Alexa, I’m going out”)
* Create a coffee break routine to make your favourite beverage (”Alexa, make me a coffee”) *not currently supported by EQ.500 machines

Alexa routines allow you to automate multiple tasks using a single trigger. You can create a list of actions that will happen after one of these triggers: voice, schedule, device, location, and alarm. For the oven, you can include one of these actions in a routine:

• turn on the oven (this will also start the default program)
• turn off the oven
• start a program

Examples of routines

• Make sure your oven is turned off when you leave the house by adding it to your leaving home routine
• Create a mealtime routine to preheat your oven when you're ready to start dinner

Alexa routines allow you to automate multiple tasks using a single trigger. You can create a list of actions that will happen after one of these triggers: voice, schedule, device, location, and alarm. For the dishwasher, you can include one of these actions in a routine:

• turn on the dishwasher
• turn off the dishwasher
• start any program with default setting (option configuration is not supported by Smart Home)

Examples of routines

* Turn on your dishwasher with your morning routine so it’s ready to use

* Make sure your dishwasher is turned off when you go out by adding it to your leaving home routine

* Create a routine to start your dishwasher with your preferred program

Alexa routines allow you to automate multiple tasks using a single trigger. You can create a list of actions that will happen after one of these triggers: voice, schedule, device, location, and alarm. For the washer, you can include one of these actions in a routine:

• turn off the washer
• start a program

Examples of routines

• Make sure your washer is turned off when you go out by adding it to your leaving home routine
• Create a routine to start your washer with your preferred program

Alexa routines allow you to automate multiple tasks using a single trigger. You can create a list of actions that will happen after one of these triggers: voice, schedule, device, location, and alarm. For the dryer, you can include one of these actions in a routine:

• turn off the dryer
• start a program

Examples of routines

• Make sure your dryer is turned off when you go out by adding it to your leaving home routine
• Create a routine to start your dryer with your preferred program

Communication with Alexa is based on a couple of basic rules. When you launch a skill, for instance, phrases such as "my Home Connect oven" can lead to errors. It is therefore better to play it safe by selecting a direct command (e.g. "Alexa, start Home Connect oven").

Sometimes you may use words or phrases that are not yet saved in the system. Simply rephrase your request and try again. However, in the background, we are continually updating and improving the system with each new version.

If you want to give a voice command to your washer, you can say, for instance, "Alexa, ask My Washer when the laundry will be done." Your Amazon Echo needs the word "Alexa" to wake up, while in this case "My Washer" is the keyword for addressing your Bosch, Gaggenau, Neff, Siemens or Thermador washer with Home Connect.

Accordingly, you can use voice commands for “My Coffee Machine”, "My Oven", “My Dishwasher” and “My Hood”. One possible voice command is for example: "Alexa, tell My Coffee Machine to prepare a large extra strong Cappuccino and start now."

All Home Connect appliances need to be approved for remote control by the user. Please refer to the relevant user manual to find out how this works for each home appliance.

The Home Connect oven, washer, coffee machine, dishwasher, dryer, hood and Roxxter skills are currently available in Germany, Austria, the UK and Ireland. Additionally, the Home Connect coffee machine, dishwasher, dryer, hood, oven and washer skills are available in the US. You can also use the skills for the Home Connect coffee machine, dishwasher, hood and oven in Canada. In France and Spain, the coffee machine and oven skill as well as the hood skill are currently available. More skills and countries will follow shortly.

In short – yes. For example Amazon Echo Show or Amazon Echo Dot offer the same voice interaction function as Amazon Echo: All of these devices use the Amazon Alexa voice service.

Initially, the most commonly used home appliance functions will be available via voice control, such as switching on and off, starting a favourite program and checking the status. We will add a number of other options during the upcoming year.

The oven skill supports starting the following heating modes in particular: Top/bottom heating and 4D hot air, including fast preheat. You can also set and change the temperature and time and request the oven status, i.e. remaining time, selected heating mode and temperature, and stop the oven.

The coffee machine skill will in future support starting the following programs in particular: Espresso, espresso macchiato, coffee, cappuccino, latte macchiato and white coffee. You can also set the coffee strength and filling capacity and request the appliance status.