Whether you own an Apple Watch or a Wear OS by GoogleTM, you can now monitor and control your connected appliances with more convenience than ever.
Frequently asked questions on Smartwatches
What kind of smartwatches does Home Connect support?
If you own an Apple Watch, you can use Home Connect with watchOS 7 or higher.
Smartwatches with Wear OS by Google™ are supported from version 2.X upwards.
I got the error message “Your appliance did not respond in time, it might by offline”. However, my appliance still reacted.
Your command may have been successfully executed but the confirmation didn’t come through immediately due to an interrupted internet connection.
Why does my coffee machine not react when I turn it on or start a program using my watch?
Please check your coffee machine for issues like an empty water tank or bean container. Once this has been fixed, you can resend your coffee order.
Do the watch apps support notifications on, for example, completed tasks?
Watch apps generally do not support notifications. You can, however, activate notifications within your Home Connect mobile app. This way you will receive notifications on your smartwatch, too. Please make sure to allow notifications from Home Connect in your smartwatch settings.
Whenever I start or stop an appliance and immediately check its status on the watch app, the status hasn’t changed.
It can take a few seconds for the watch apps to update the latest appliance status.
Do the watch apps support multiple devices of the same category or multi-cavity ovens?
Yes, all appliances of the same category e.g. two ovens will appear on your watch once connected. If you have an oven with multiple cavities, each cavity will be listed as a separate oven.
I have paired a new appliance with the Home Connect mobile app. Why does it not show up on my watch?
Simply restart your watch or log out and back in to see your recently connected appliances.
Only Wear OS: My watch app won’t start, what can I do?
When using your watch for the first time, it will take a short while to retrieve all the necessary data. In some cases, the display will turn off in the process to avoid unnecessary battery drain. If this happens, all you need to do is relaunch the app.
Any questions specifically on watchOS?
When swiping from one appliance to another the background pictures shrink a little.
This behavior is intended by watchOS and nothing unusual.
Why is the user interface not ideal on older Apple Watch models?
As the app has been optimized for the use of Apple Watches 5, 6 and SE, minor differences may appear using older generations.
