Remote diagnostics - appliance care and repair made easier.

Pair for peace of mind

If something is wrong with your appliance, we’ll send you an alert which will direct you to the customer service number in the app. With your permission, we will connect to your appliance and diagnose the fault remotely.* If it’s a simple problem, we’ll tell you how to fix it yourself. If it’s something more complex, we’ll send out an engineer with the right part, first time.

_{*Remote diagnostics is available on all Home Connect dishwashers from 2021.}

Self-service notifications

Never forget to run a clean care cycle again with handy self-service notifications from the Home Connect app. You can also set up reminders when rinse aid and salt are running low, so you never forget to buy it from the shops again.

Hassle-free care and repair

If your appliance stops working, we know you'll want to get it up and running as soon as possible. That's why we made the care and repair process easier with remote diagnostics on the free Home Connect app. Our remote service engineers are on hand to remotely diagnose faults so they visit with the right part, first time.